PRIVACY NOTICE

Your Personal Data
Acts of Kindness Community (Solent) (AOK) will be what’s known as the ‘Data Controller’ of your personal data collected and processed as part of the services we provide and at any events at which AOK attends. This Privacy Notice will explain how we will process your personal data.
Why we need it
We are collecting your basic personal data in order to ensure we have a clear understanding of who is using our services and how often; knowing this helps with making grants and ensuring a fair access to all service users. We will only collect data that we need in order to fulfil and oversee this.
Legal basis for processing your data
We must have a legal basis for processing all personal data. In this instance, the legal basis is ‘Consent’.
What we do with it and who we share it with
All the personal data you submit is processed by volunteers at AOK in the UK.
How long do we keep it for?                                                                                                                                                                                                                               Your data will be retained by AOK for up to five years. After this time, data will be securely deleted. However, some images, videos or written comments may be kept permanently once they are published.
What are your rights?
You can request access to the information we process about you at any time. If at any point you believe that the information we process relating to you is incorrect, you can request to see this information and may in some instances request to have it restricted, corrected or, erased. You may also have the right to object to the processing of data and the right to data portability.
As we are using ‘Consent’ as the legal basis to process your personal data, you also have the right to withdraw your consent at any time. If you wish to exercise any of these rights, please contact info@aoksolent.co.uk
Complaints
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Our Data Protection Officer can be contacted at jan.aps@aoksolent.co.uk who can also answer any questions you may have relating to how we process your personal data.
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) https://ico.org.uk/